Cancellation Policy for Online Payments at Surendranath Law College

This policy outlines the process for cancelling payments made through our online platform, integrated with a secure payment gateway.

Cancellations Initiated by Student:

If a student initiates a cancellation request for a completed online payment:
   Full Refund: Refunds will be issued for cancellations requested within 3 days of the payment date (excluding weekends   and holidays) if:
     The associated program/service has not yet begun.
     Payment is not updated in our software.

Partial or No Refund: Refunds may be limited or not offered after 3 days or if resources have been accessed.

Cancellations Due to Technical Issues:

In the rare event of a technical issue with the payment gateway causing a successful but unauthorized transaction, the student should contact Surendranath Law College immediately. We will work with the payment gateway to investigate and process a full refund within 7 business days.

Refunds:

All processed refunds will be issued within 7 business days to the original payment method used.
Students will be notified via email upon completion of the refund process.

Note:
This policy is in addition to any cancellation policies specific to individual programs or services offered by Surendranath Law College.We encourage students to review program details and cancellation policies thoroughly before making a payment.Contact:For any questions regarding online payment cancellations, please contact our college office admin at [email protected] or 033-2350-3896 before any chargeback request raised by the students.